Job: Clerk- Ortho Clinic PRN


Title Clerk- Ortho Clinic PRN
Date Posted 2021-11-24
Location Franklin Medical Center
Job Information

POSITION:           Orthopedic Clerk and Receptionist

DEPARTMENT:  Orthopedic Clinic

FLSA STATUS:    NON-EXEMPT

JOB SUMMARY:

Scheduling, Registration and gathering of information for the use by the hospital and physicians for the benefit of Franklin Medical Center Orthopedic Clinic, and to appropriately satisfy the patient’s financial obligation to the hospital.

 

JOB RELATIONSHIPS:

Responsible to:

Director of Orthopedic Clinic

 

Positions Directly Supervised:

None

 

Regular Contact with:

All clinic staff, hospital staff, physicians, patients, and patient family members.

 

ESSENTIAL JOB FUNCTIONS:

  1. Maintains confidentiality of all information regarding employees, patients, medical staff, hospital business, etc.;
  2. Interacts with patients in a courteous manner.
  3. Answers patient questions regarding their office visit.
  4. Maintains reception and nursing area and ensures it is kept tidy.
  5. Ensures that all patient demographics and financial information is up to date.
  6. Schedules follow up appointments at time of check out.
  7. Prints next day’s new patient paperwork.
  8. Call patients if they were a NO SHOW.
  9. All other duties as assigned.

QUALIFICATION:

Education and Training: High School Diploma or equivalent.

Work Experience:     One (1) year of experience preferred, but not required

Knowledge, Skills, and Abilities Required: Knowledge of computers and office equipment; must be understanding and considerate to the patient’s needs; good communication/phone skills; possess the ability to be flexible; team player.

Physical Requirements:   Must be professional and well-groomed. Interacts well with the public. Able to work efficiently and effectively. Must present a positive and pleasant attitude.

 OSHA EXPOSURE CATEGORY:    A    has exposure to blood borne pathogens.

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