POSITION: Medical Assistant
DEPARTMENT: Orthopedic Clinic
FLSA STATUS: NON-EXEMPT
Cares for patients in the Orthopedic Clinic under direction of nursing staff by performing the following job functions.
Director of Orthopedic Clinic
Positions Directly Supervised:
Regular Contact with:
All clinic staff, hospital staff, physicians, patients, and patient family members.
ESSENTIAL JOB FUNCTIONS:
- Maintains confidentiality of all information regarding employees, patients, medical staff, hospital business, etc.;
- Follows infection control protocols;
- Reports all unsafe/hazardous conditions, defective equipment, etc., to supervisor immediately;
- Performs various functions on computer as necessary with minimal errors;
- Clean rooms in between patients;
- Ensures supplies have been replenished in work areas and exam rooms as necessary;
- Orders supplies from purchasing and pharmacy when necessary;
- Organize and maintain patient charts (filing and proper documentation)
- Process Ortho Clinic referrals
- Process surgical clearances;
- Liaise with the Orthopedist in booking patients’ appointments in line with their schedule to facilitate smooth flow of operations.
- Triage patients (verifies patient information, medical history, allergies, and purpose of visit);
- Obtains and records patient’s vital signs, weight, blood pressure, height and temperature;
- Prepare patients for examination, escort them to the treatment from and be present during examination/treatment to assist the physician in treatment procedures.
- Suture removals, staple removals, casting, and minor wound care;
- Provides care as directed, including but not limited to obtaining blood specimens, dressing wounds, injection administration, and other requested duties;
- Demonstrates all Orthopedic Clinic products for proper use by patient;
- Reviews physician’s orders, lab requests, or follow-up needs with patient;
- Responds to patient telephone inquiries;
- Schedules appointments;
- Forwards clinic notes to patient’s referring provider;
- Follows up with patients on test results, including the scheduling of any additional tests;
- Perform all other duties as assigned.
Education and Training: High School Diploma or equivalent, and graduate of a Medical Assistant Program; Certified with American Association of Medical Assistants.
Work Experience: One (1) year of experience preferred, but not required
Knowledge, Skills, and Abilities Required: Knowledge of computers and office equipment; chemistry, anatomy and biology: must be understanding and considerate to the patient’s needs; good communication/phone skills; possess the ability to be flexible; team player.
Physical Requirements: Must be professional and well-groomed. Interacts well with the public. Able to work efficiently and effectively. Must present a positive and pleasant attitude
OSHA EXPOSURE CATEGORY: A – has exposure to blood borne pathogens